The Brand New BetterPoints App

21 March 2023

Exciting news: new-look app on the way!

We’re excited to bring you the new, improved BetterPoints app, which we are rolling out from 23 March. We will be moving people to the new app gradually over the next few weeks, so don’t worry if you don't see the changes immediately.

What’s new?

We have listened to your feedback and made big improvements to the BetterPoints app, so you can expect:


  • Simplified tracking: turn it on and off from your home screen. Leave tracking on to automatically record all your journeys or turn it on and off at the start and end of your trip to manually record.
  • Improved Home screen showing your points balance and your weekly progress, including minutes of activity, calories burned and the amount of CO2 and NO2 you have saved.
  • Profile screen allowing you to add a photo, view your medals and check your rewards.
  • Personalised Leaderboards so you can compete with friends, family and colleagues!

What do you need to do?

Not a lot! At some point over the next few weeks, you will be logged out of the BetterPoints app. Don’t worry!


Simply log back in with your email address and password. If you can't remember it, tap Reset Your Password on the login page to create a new one. 


…And that's it! You will now be in our shiny new app. All your history – and of course your precious BetterPoints – will still be in your profile. Tap around to familiarise yourself with it – and enjoy!


As always our friendly customer care team will be on-hand to help. Please give us feedback via Help in the menu in the top left-hand corner of the app, we'll reward you for helping us to improve!